Tele Caller Executive

7 days ago

Jaipur Rajasthan, India Jaipur doorbeen Hospital Full time

Job Details
- Work with excel sheets to help people find access to essential medical services in their neighborhood.
- Empathetic communication with callers to understand their needs, and provide relevant solutions.
- Inbound and outbound calling to answer to medical needs of callers and directing them for medical consultation.
- Follow up to ensure that appropriate actions were taken on patients' requests.
- Refer unresolved tickets/ medical needs or special requests to designated departments for further investigation.

Responsibilities and Duties
- Will be responsible to handle inbound calls from the patients/complainant and direct them towards concerned medical practitioners.
- Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure to ensure maximum tickets are closed.
- Should have good interpersonal skills and ability to understand the consultation requirement and based on the same should be able to give recommendations.
- Strong Inbound / Outbound call handling potential.
- Should have Excellent Hindi and English communication skills.
- Should be open minded and ready to learn.
- Follow-up with callers & internal team.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Jaipur, Rajasthan (required)

Ability to Relocate:

- Jaipur, Rajasthan: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9588016901

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