Voice Processor

4 days ago


Kochi, India Copious Consult Full time

IMMEDIATE HIRING FOR **VOICE PROCESSOR**
- **FRESHERS/EXPERIENCED CANDIDATES CAN APPLY**:

- **PROFICIENCY IN HINDI &ENGLISH MANDATORY**:

- **SALARY -20000K(FRESHERS)-25000K(EXPERIENCED)**

**Requirements**:

- **Graduation/Post-Graduation** in any discipline
- Proficiency in both **Hindi and English** is mandatory
- Freshers are welcome to apply, with a starting salary of 20,000 INR per month (inclusive of ESI & PF benefits) along with attractive incentives
- Immediate joiners are preferred
- Age limit: Up to 35 years

**Responsibilities**:

- Handle incoming calls and efficiently address financial inquiries from customers
- Provide accurate and comprehensive information regarding financial products and services offered by the company
- Assist customers in navigating through our services and ensure a smooth customer experience
- Maintain a professional and courteous demeanor while effectively communicating with customers
- Document all customer interactions and update relevant records in the company database
- Collaborate with team members and other departments to resolve customer issues and achieve customer satisfaction goals
- Meet performance targets and contribute to the overall success of the Voice Processing team
- Stay updated with product knowledge and industry trends to provide the best possible service to customers

**Job Types**: Full-time, Fresher

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- hindi fluently (preferred)
- english fluently (preferred)



  • Kochi, India CONNECTING 2 WORK Full time

    Job Description JOB DUTIES AND RESPONSIBILITIES  Undertake Assigned Calls/ transactions and ensure compliance to quality regulations and maintain effective relationships with clients within timelines. Coordinate with internal and external clients and provide assistance on phone and resolved all queries. Ensure optimal level of customer services and...


  • Kochi, India CONNECTING 2 WORK Full time

    Job Description JOB DUTIES AND RESPONSIBILITIES  Undertake Assigned Calls/ transactions and ensure compliance to quality regulations and maintain effective relationships with clients within timelines. Coordinate with internal and external clients and provide assistance on phone and resolved all queries. Ensure optimal level of customer services and...


  • Kochi, India Copious Consult Full time

    **Fluency in Hindi Language** **English language proficiency** **Fluency in Kannada language** **Salary**: ₹20,000.00 - ₹25,000.00 per month

  • Associate Ii

    11 hours ago


    Kochi, Kerala, India UST Global Full time

    2 - 3 Years - 2 Openings - Kochi **Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...