Back Office Executive

7 days ago


Surat Gujarat, India Fabric Pandit PVT LTD Full time

**Roles and Responsibilities**:

- **Data Management**:

- Maintain and update databases, spreadsheets, and other records with utmost accuracy.
- Compile, analyze, and present data to assist in operational decision-making.
- **Order Processing**:

- Coordinate and oversee the processing of customer orders, ensuring timely and accurate execution.
- Monitor inventory levels and liaise with the warehouse team to manage stock.
- **Advanced Excel Tasks**:

- Create and manage complex Excel models, including pivot tables, v-lookups, macros, and data visualization tools.
- Automate repetitive tasks using advanced Excel functions to enhance operational efficiency.
- **Reporting & Analysis**:

- Generate regular reports on operational performance, sales trends, and other key metrics.
- Identify patterns and recommend actionable insights to improve processes.
- **Documentation & Compliance**:

- Ensure all operational activities are documented and comply with company policies.
- Assist in preparing standard operating procedures and process manuals.
- **Cross-Team Coordination**:

- Work closely with the customer support, logistics, and marketing teams to streamline operations.
- Address any back-office challenges that impact customer satisfaction and escalate issues as needed.
- **Process Improvement**:

- Identify bottlenecks in daily operations and propose improvements to increase efficiency.
- Collaborate with the team to implement best practices and innovative solutions.

**Skills and Qualifications**:

- Proven experience in a back-office or operations role, preferably in an e-commerce or retail environment.
- Advanced proficiency in Microsoft Excel (pivot tables, macros, data analysis tools, and automation).
- Strong attention to detail and organizational skills.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Excellent verbal and written communication skills.
- Ability to multitask and work effectively under pressure.
- Familiarity with ERP systems and operational software is a plus.
- Bachelor’s degree in Business Administration, Operations, or a related field is preferred.

Pay: ₹8,367.75 - ₹15,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience do you have in Advance Excel?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person



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