In Charge

Location: Hyderabad, IN- Company: GMR Enterprises Pvt Ltd**JOB PURPOSE**:

To monitor & coordinate with CISF, Immigration in Arrivals & Departure for their manning and Security support to Manager in case of any incidence / accident at Terminal-3 and to do the key management & access control in line with AOCC, CISF, Immigration, Customs and Airlines during shift on Security parameters.

Responsible for Security & crime control at Terminal-3 as prescribed by BCAS, DGCA & MoCA and to implement all the Security related issues in accordance with CISF, Delhi Police, Immigration, Customs and Airlines during shift in order to ensure 100% OMDA compliances on Security parameters by maintaining close coordination with all the stakeholders.

**ORGANISATION CHART**:
**Accountabilities**

**Key Performance Indicators**

To monitor / check the implementation of all the security plans & SOPs on Security matters at T3 during shifts.
- No. of feedback / complaint reported
- No. of issues resolved
- No. of audit observations (internal & external)
- ASQ ratings

To be a member / attendee of Bomb Threat Assessment Committee (BTAC), ensure proper coordination & support with government stakeholders during evacuation drills & anti hijacking drills / exercises.
- No. of observations / feedback received
- No. of issues resolved

To have joint surprise / dummy check, surveillance along with CISF & Airlines security on daily / weekly basis on various stakeholder engaged in Terminal 3 building & apron.
- Plan v/s actual
- No. of observations found & closed
- No. of penalty imposed
- No. of legal cases & follow ups

To have regular interface meeting with all the stakeholders for minimum manning of Customs & Immigration and other operational requirements
- No. of deficiency observed in manning
- No. of issues resolved with timeframe
- ASQ ratings

To carry out the investigation / enquiry on various incident / accidents during shifts
- No. of incident / accidents reported
- No. of issues resolved with timeframe

Team management, on the job trainings, employee engagement & discipline during shifts
- Deficiency observed in briefing & debriefing
- No. of on the job training imparted
- No. of grievance / complaints resolved

To monitor the Key management & documents control during shifts
- No. of observations / complaints
- No. of discrepancy found / reported
- No. of observations during quarterly audits & issues closed

**KEY ACCOUNTABILITIES**:
Monitor & ensure 2 hours / 1 day temporary Airport Entry Passes (AEPs) are issued during shifts from T-3 for operational emergency/Customs.
- No. of passes issued
- No. of observations / feedback received

To follow up for maintenance of the security related equipments / gadgets at T3
- No. equipment unserviceable
- No. of rectification with timeframe

To support in Quality Control on various IMS / Quality improve activities on all the government stakeholder at Terminal 3.
- C-SAT score of govt. agencies
- No. of DISHA training provided to these govt. agencies
- 5’s score
- ASQ ratings

To ensure proper incident reporting, log entry, document control & reports
- No. of issues related to incorrect entry
- No. of incorrect recording & Daily Security Reporting

**EXTERNAL INTERACTIONS**:

- CISF to ensure implementation of regulations of BCAS, DGCA and MoCA.
- BCAS during audits / surveys
- Immigration to ensure maximum manning of counters and operational/admin issues.
- Delhi Police to ensure entry of Police in Terminal Building, in case of any injury/death of passenger/staff
- Airlines / Concessionaires for implementation of security related SOP

**INTERNAL INTERACTIONS**:

DIAL Terminal Operation for day to day Security operation related issues in T-3.
DIAL Commercial team for various Security clearances from CISF/BCAS for concessionaires at T-3.
DIAL Project and Engineering for various Security maintenance / clearances from CISF/BCAS and concerned venders working in T-3.
DIAL Landside team

**FINANCIAL DIMENSIONS**:

- NA

**OTHER DIMENSIONS**:

- NA

**EDUCATION QUALIFICATIONS**:

- Graduate from reputed university
- Certified courses on investigation & intelligence from any government agency
- Basic AVSEC certification

**RELEVANT EXPERIENCE**:

- 5 years experience preferably in Aviation Security

**COMPETENCIES**:

- Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
- Airport Security
- Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
- Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
- Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
- Execution and Operational Excellence: Ability and desire to execute with