Salesforce Architect

1 week ago

Bengaluru, India Decision Foundry Full time

**About us**:
**Welcome to Decision Foundry**

We are both a high growth startup and one of the longest tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions.

We win as an organization through our core tenets. They include:

- One Team. One Theme.
- We sign it. We deliver it.
- Be Accountable and Expect Accountability.
- Raise Your Hand or Be Willing to Extend it

**About The Job**:
We are looking for a strong techno functional consulting lead who is enthusiastic about demonstrating and driving value of technology in business processes. This is a role that involves working with senior leadership to understand the Marketing Operations processes of our clients, deep dive on the current config and usage of SFMC and consult with clients to recommend and implement suggestions to drive better user experience, leaner processes, higher productivity, and better business outcomes.

Exposure to AI and analytics both native to SFMC and outside would also be required to be effective.

**Requirements**:
**Major Requirements**:** Work with senior Marketing Operations leadership to**:

- Understand the processes followed; scope of delivery; tech stack.
- Come up with a thought through and clear report on suggestions and recommendations of what can be done in SFMC to help address.
- Consulting with customers on technical and business challenges related to marketing efforts and designing, Solutions involving Salesforce Marketing Cloud and other Marketing Automation platforms.
- Educate operators on under-utilized existing SFMC functionalities that may be under leveraged.
- Have conversations with client IT and business on the rationale behind the recommendations and unblock as required to support implementation.
- Be detail oriented and have sufficient drive to get to the desired outcome.
- Be flexible and be able to ideate on alternate approaches to meet the program objectives and be ready with Plan B to ensure continuous progress. Help us continuously improve by identifying, creating, and enhancing internal systems and processes based on recurring client requests or evolving industry standards.

**Key Attributes**:
***:

- Deep skills in SFMC; MC consultant certification.
- Experience in building user journey and deep knowledge on SFMC Journey Builder.
- Experience in tech consulting/ delivery roles that are client facing in the business analysis, business blueprint, value realization phases specific to SFMC.
- Excellent verbal and written communication skills.
- Strong presentation and persuasion skills.
- Knowledge of IT development process and devops.
- Knowledge of marketing operation process.
- Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization.
- Demonstrated analysis and innovative problem-solving skills.
- Experience working in matrix, multi-functional teams.
- Demonstrated ability to course correct, react fast and get to outcomes.
- Ability to work independently and be a self-starter.

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