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Customer Relation Officer

2 weeks ago


Pathanamthitta, India AISWARYA WHEELS PVT.LTD Full time

1. Customer Handling

Greet walk-in customers and understand their needs.

Explain product features, variants, specifications, and pricing.

Conduct vehicle walkaround to showcase features and benefits.

Offer test rides and collect feedback.

2. Lead Management

Follow up on enquiries received via phone, website, or referrals.

Maintain enquiry register and update CRM software regularly.

Call and invite prospects for showroom visits or test rides.

3. Post-Sales Follow-up

Call customers post-delivery to ensure satisfaction.

Remind about free service schedules and customer referral offers.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person