Export Logistics Coordinator

Company Profile:
At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.

We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Surf.

Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.

Job Roles & Responsibilities:

- Plan shipments based on OBD and customer requests
- Track orders to ensure timely deliveries
- Prepare shipping documents (like invoices, COO, Packing list, bills of lading)
- Coordinate the supply chain procedures to maximize quality of delivery
- Communicate with customers, shipping lines, trucker, ports, etc. to achieve profitable deals and mutual satisfaction
- Schedule loading plan taking into consideration WHs shifts capacity, vessel schedules, customer requirements ,,
- Maintain updated reports of shipments trucker and send to customers on weekly basis
- Provide information to customers about the status of their shipments, sudden regelation,
- Follow up the customer complains (if any) to close internal with clear action plan and responsibility

Key Competencies & Skills:

- Bachelor’s degree in Engineering or Logistics/Transportation/Supply Chain
- 0-2 years of experience
- Proven experience as logistics coordinator is recommended
- Experience in customer service will be appreciated
- Knowledge of laws, regulations and ISO requirements
- Ability to work with different internal and external teams and track multiple processes
- Computer-savvy with a working knowledge of logistics software (SAP)
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills