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Voice Process Executive

2 weeks ago

Chennai Tamil Nadu, India IRISH EXPERT LLP Full time

**Immigration Advisor**

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.

**Specific responsibilities**:

- Provide expert advice on available visa options, eligibility criteria, and potential challenges.
- Responsible for achieving individual/team revenue targets.
- Collect basic documents from clients and ensure accuracy and completeness of the same.
- Follow up on clients on payments.
- Stay informed about changes in immigration laws, policies, and procedures.
- Address client inquiries, and concerns, and provide updates throughout the immigration process.
- Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
- Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
- Generate reports on the status of immigration cases and compliance metrics.
- Any other additional responsibilities as and when required.

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

Work Location: On the road