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Business Operations

3 weeks ago

Bengaluru Karnataka, India Resillion Full time

**Company Description**
Resillion is the only Total Quality solutions company combining quality engineering, cyber security, conformance and interoperability, and content quality control. We are a strategic partner, ensuring digital resilience and quality assurance across the full digital lifecycle. Our solutions combine human insight with advanced AI to deliver scalable, future-ready solutions that support trusted performance from concept to launch.

**Job Description** Job Title**: Business Operations / Finance Coordinator

**Experience Level**: 2-3 Years
**Location**: Bangalore
**Department**: Business Operations / Finance

**Job Summary**:
**Key Responsibilities**:
**Operational Support**:

- Maintain Salesforce hygiene and general admin related to Unit 4 (U4).
- Coordinate resource availability tasks, including exam administration and task provisioning for bench resources.
- Manage overtime, on-site time, and exceptional payout administration.
- Validate timesheets and ensure timely submissions.

**Financial & Reporting Administration**:

- Assist with revenue forecasting, reporting, and amendments.
- Support month-end reviews and invoicing follow-ups.
- Manage the Aged Debt process and purchase order (PO) chasing.
- Collate and distribute manual and automated KPI reports.

**Contractor & Resource Management**:

- Oversee contractor bookings, onboarding, and timesheet tracking.
- Monitor pipeline and service level agreements (SLAs), including manual data gathering.

**System & Data Management**:

- Ensure People Planner is updated with accurate and current information.
- Perform manual ad-hoc mass file uploads and transfers (e.g., from SendSafely to SharePoint).
- Provide general IT administrative support as needed.

**Qualifications**
- Bachelor’s degree in Business Administration, Finance, or a related field.
- 2-3 years of experience in business operations, finance coordination, or a similar role.
- Proficiency in tools such as Salesforce, U4, SharePoint, and Excel.
- Strong organizational and multitasking skills.
- Excellent communication and stakeholder management abilities.
- Attention to detail and a proactive approach to problem-solving.

**Additional Information**
- Experience working with contractor management systems.
- Familiarity with financial forecasting and reporting tools.
- Exposure to project coordination or resource planning.

**Why Join Us?**
- Be part of a global company driving innovation in quality engineering
- Collaborate with a team of industry-leading professionals
- Contribute to meaningful digital transformation projects
- Resillion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees