Tellecaller Executive

2 weeks ago


Preet Vihar Delhi Delhi, India Edumentor Educational Services Private Limited Full time

**Job Title**: Telecaller Executive

**Job Summary**:
**Key Responsibilities**:

- **Outbound Calling**:

- Make outbound calls to prospective or existing customers.
- Provide detailed information about the company’s products or services.
- **Lead Generation**:

- Identify potential customers through targeted outreach.
- Maintain and update a database of customer information.
- **Customer Engagement**:

- Build and maintain positive relationships with customers.
- Understand customer needs and recommend suitable products or services.
- **Sales Conversion**:

- Follow up on leads and close sales where possible.
- Meet or exceed monthly sales targets.
- **Problem Resolution**:

- Handle customer inquiries, complaints, or issues professionally.
- Provide appropriate solutions or escalate issues to the relevant team.
- **Reporting**:

- Maintain detailed records of calls and interactions with customers.
- Prepare daily, weekly, or monthly reports on sales performance.

**Requirements**:

- Proven experience as a Telecaller, Telemarketer, or similar role is a plus.
- Excellent verbal communication skills in [language(s) specific to your company].
- Ability to handle rejection and remain positive.
- Strong sales and negotiation skills.
- High school diploma or equivalent; additional education or training in sales is preferred.

Pay: ₹18,211.70 - ₹25,501.48 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person


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