Customer Support Executive
2 weeks ago
Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues by coordinating with relevant departments.
- Maintain records of customer interactions, feedback, and resolutions.
- Follow up with customers to ensure satisfaction and build long-term relationships.
- Assist in processing orders, returns, refunds, or technical support queries.
- Escalate complex issues to higher-level support or management when needed.
- Contribute to improving customer service processes and standards.
**Required Skills (Customer Support Executive)**
- Excellent communication and interpersonal skills.
- Active listening and problem-solving ability.
- Patience, empathy, and customer-first approach.
- Ability to handle difficult situations calmly and professionally.
- Good computer skills and familiarity with CRM software, MS Office, or ticketing systems.
- Multitasking and time management skills.
- Team player with a positive attitude.
- Basic knowledge of the company’s products/services.
**GET IN TOUCH WITH US ON 8827277596**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
**Experience**:
- International voice process: 1 year (required)
- Customer support: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 8827277596
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