Spa Supervisor

**Meghavi Wellness Spa**: We are seeking a dynamic, professional, and highly motivated Spa Manager to oversee our new luxury spa outlets at Lucknow. As a Spa Manager, you will play a key role in ensuring that our clients enjoy an unparalleled experience. You will be responsible for managing daily operations, maintaining the highest standards of service, and leading a team that embodies the Meghavi Wellness Spa brand’s dedication to excellence.
- Ensure all guests receive a warm, welcoming, and professional experience from arrival to departure.
- o Address any guest complaints or concerns promptly, ensuring they are resolved to the satisfaction of the guest.
- o Maintain guest satisfaction levels by ensuring that services are consistent, high-quality, and personalized.
- o Promote spa packages, treatments, and upsell retail products to enhance revenue.
- o Supervise the daily operation of the spa, ensuring that schedules, treatments, and services run smoothly.
- o Maintain accurate records of all appointments, staff schedules, and inventory.
- o Oversee the cleanliness and organization of the spa facilities, ensuring adherence to hygiene and safety standards.
- o Ensure spa equipment and products are well-maintained and stocked, placing orders as necessary
- o Ensure the proper use of products, ensuring the spa’s procedures are in line with best practices for safety and wellness
- o Monitor and control operational costs, maximizing profitability while maintaining quality standards.
- o Collaborate with the management team to develop new services, packages, and promotions that will drive revenue.
- o Work closely with the hotel’s front desk and guest services to ensure smooth communication and guest satisfaction.
- o Coordinate with housekeeping to ensure that spa facilities are well-kept at all times.
- o Collaborate with the marketing team to promote spa services through different channels.
- **Required Skills & Qualifications**:

- Any Graduate or Intermediate with Min 1 year of Experience in SPA OPERATIONS.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Experience**:

- Spa services: 2 years (required)

Work Location: In person