Steward

**Job Summary**:
**Waiter/Steward** is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests. The role also includes setting up tables, maintaining cleanliness, and assisting with billing and order processing.

**Key Responsibilities:Guest Service & Order Taking**:

- Greet guests warmly and escort them to their tables.
- Present menus and provide detailed information about menu items, specials, and recommendations.
- Take food and beverage orders accurately and relay them to the kitchen.

**Food & Beverage Service**:

- Serve food and drinks promptly and professionally.
- Ensure proper presentation and correct temperature of food before serving.
- Refill beverages and attend to guests' needs throughout the dining experience.

**Table Setup & Cleanliness**:

- Prepare and set tables with clean linens, cutlery, glasses, and condiments.
- Maintain cleanliness and hygiene in the dining area.
- Clear tables efficiently after guests leave and reset them for the next seating.

**Billing & Payment Handling**:

- Present bills to guests, process payments, and return change if needed.
- Handle POS (Point of Sale) systems for order entry and billing.

**Customer Interaction & Issue Resolution**:

- Address guest inquiries, requests, and complaints courteously and professionally.
- Ensure guest satisfaction and escalate issues to the manager if necessary.

**Compliance & Safety**:

- Follow food safety and hygiene standards.
- Comply with restaurant/hotel policies and service standards.

**Qualifications & Skills**:

- Prior experience as a waiter, steward, or in customer service (preferred but not mandatory).
- Good communication and interpersonal skills.
- Knowledge of food and beverages, including wine pairing, is a plus.
- Ability to work in a fast-paced environment and handle multiple tables.
- Basic math skills for billing and order calculation.

Contact us: 9437498003

**Job Types**: Full-time, Permanent

Pay: ₹7,000.00 - ₹9,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person