Personal Shopper
3 days ago
Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
- Supporting customers with placing orders and making payments via the phone, online, or in person.
- Responding promptly and effectively to customers' complaints and requests.
- Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
- Reporting customer issues, supply shortages, and inferior products to Management immediately.
- Engaging with customers and ensuring any special instructions are followed.
- Ensuring that orders are accurately selected, scanned, and packed.
- Assisting with order collection, packaging, loading, and payment, where required.
- Keeping track of product offerings and availability.
- Collaborating with store departments to ensure efficient service delivery.
