Golden CRM

Job Profile: - Golden CRM (Female)

Job Location: - Zirakpur, Punjab

Qualification Needed: -Minimum Graduation Regular

Experience Needed: - 1 to 4 years

Salary Budget: - 25,000 to 30,000 per month

Company Name: - Prorich Agro Pvt Limited

Contact: - 7087205989

Key Responsibilities:
1. Client Coordination
- Follow up with clients for pending payments in a professional manner.
- Share timely updates on truck loading, dispatch status, and delivery schedules of fixed clients

2. Customer Relationship Management
- Build and maintain strong, long-term relationships with existing clients.
- Act as the point of contact for repeat orders, resolving queries and issues promptly.

3. Sales Support & Retention
- Identify client purchasing patterns to encourage repeat sales.
- Coordinate with the sales and logistics teams to ensure smooth order fulfillment.

4. Record Keeping & Reporting
- Maintain CRM database and call logs accurately.
- Provide regular reports on follow-ups, outstanding payments, and customer interactions.

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Key Skills Required:

- Excellent verbal and written communication should be very good (English & regional languages)
- Strong follow-up and negotiation skills
- Basic knowledge of sales processes and customer handling
- Familiarity with Excel-based tracking
- Team player with time management and multitasking ability

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Preferred Qualifications:

- Graduate
- 1-4 years of experience in customer handling, inside sales, or CRM roles

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**Salary**: Based on experience and skills

Growth Path: Potential to grow into Sales or Key Account Management roles

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 7087205989