Instructional Designer

**Basic Information**:
Country:
India

State:
Maharashtra

City:
Pune

Date Published:
21-Nov-2024

Job ID:
43487

Travel:
up to 10%

**Description and Requirements**:
CareerArc Code

CA-SD

LI-SD2

Hybrid: #LI-Hybrid

**"At BMC trust is not just a word - it's a way of life"**

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

At BMC Academy (part of the Customer Success department), our mission is to add value to our customers, employees, and partners by providing access to high-quality training and enablement resources.

This position is for an Instructional Designer (ID) in the BMC Academy team. As an ID, you will primarily collaborate with Subject Matter Experts (SMEs) and stakeholders across the Customer Success ecosystem and other cross-functional teams to design, develop, deploy, and maintain learning solutions. These solutions will include creating content and resources focused on areas such as employee onboarding, processes and tools, best practices, product features, service offerings, strategic initiatives, and soft skills training.

**Here is how, through this exciting role, you will contribute to BMC's and your own success**:

- **I**mplement theories and practices of instructional design to design and develop effective ILTs, WBTs, videos, demos, playbooks, assessments, and learning paths.
- Extensively use ID experience during the complete learning lifecycle—that is, the end-to-end process of requirements and content analysis, design and development, delivery/deployment, and ongoing maintenance.
- Communicate and coordinate with SMEs and stakeholders located in various geographical locations to create high-impact learning and enablement materials.
- Quickly familiarize yourself with BMC processes, policies, business model, and ways of working to develop accurate and effective training materials.
- Review training content and provide ID/edit feedback to other instructional designers.
- Upload and manage learning objects on a Learning Management System and/or a Learning Experience Platform.

**To ensure you’re set up for success, you will bring the following skillset & experience**:

- Minimum 3 years of experience in the fields of instructional design and content development with attention to detail.
- Excellent writing skills to create concise, creative, effective, and grammatically correct content
- Proficiency in MS Office (PowerPoint and Word), Articulate 360 (Storyline and Rise), and Camtasia.\Excellent graphic design skills (in PowerPoint, and optionally, other graphic design tools)
- Strong video scripting, creation, and editing skills.
- Excellent communication and interpersonal skills for collaboration with diverse teams.
- Ability to effectively multitask in a fast-paced, matrixed environment and work independently with minimum supervision.

**Whilst these are nice to have, our team can help you develop in the following skills**:

- Experience uploading and managing content on a Learning Management System (LMS).
- Experience creating and managing content on a Learning Experience Platform (LXP).
- Experience facilitating/co-facilitating virtual sessions.
- Experience with a design tool such as Canva or similar.

**Our commitment to you**

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas