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Customer Support Associate

3 weeks ago

Bengaluru Karnataka, India Soldat Global Technologies Full time

**Customer Support Associate Semi voice**

**ROLES AND Responsibilities**:
Semi voice process (Chat / Inbound calls)
Resolving customers queries and issues related to the products and services via chat or voice platform.
Regular following up with the customer.
Contacting existing customers as well as prospective customers
Maintaining the databas the customers on a regular basis
Obtaining customer information and other relevant data
Suggesting solutions based on customer’s needs and requirements

Proficient in MS Office.

Bachelor’s degree in any stream
At least 1- 2 years of experience required in Customer support Department.
Great interpersonal skills.
Should be well versed in **English, Kannada and Hindi.**
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks
Outstanding problem-solving skills
Hard-working individual
Ability to handle pressure

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹28,000.00 per month

HR Recruiter

Monika

8754855355

**Salary**: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Kannada (preferred)

Ability to Relocate:

- Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8754855355