Digital Traffic Coordinator
2 weeks ago
NA
Experience
**1 - 3 years**
Offered Salary
Notice Period
**Not Disclosed**
**TITLE**:Digital Traffic Coordinator
**DEPARTMENT**:Digital Experience
**REVISION DATE**:March 19, 2015
**P**
**RESPONSIBILITIES**:
- Proof and edit site pages, ensuring that all content meets our formatting rules and makes for an optimal shopping/brand experience. This entails editing copy, verifying copy accuracy, ensuring appropriate cross-sells are set up, setting up brands, ensuring images and swatches meet our quality standards, etc.
- Adhere to the online shop production schedule/process for site launches, maintaining the accuracy and smooth execution of the shop. Communicate regularly with teammates to keep all informed about proofing status and to ensure consistency of approach across shopping categories.
- Serve as a liaison between the merchants and IT, working closely with both groups to communicate and resolve data set-up issues.
- Identify assets as needed for each launch.
- Follow-up to ensure assets are delivered correctly and on a timely basis.
- Document pre-launch and post-launch issues, working through to resolution. Serve as the Administrator for all Coordination issues submitted in RITA (online issue tracker). Fix errors on the live site and make mid-window updates based on business needs. Actively participate in launch hindsight meetings, and document meeting notes as needed.
- Coordinate the corrections and distributions of all web-only copy, adhering to the production schedule and copy coordination process. Partner with merchants and copywriters to ensure all deadlines are met and that copy is accurate.
- Coordinates tasks and schedules and effectively communicates across departments to define scope of work/expectations and ensure deadlines for deliverables are met.
- Responsible for using the Content Management System to upload creative elements. Owns QA/proofing and resolving any issues the team finds. Prioritizes issues to be addressed.
- Manages various key creative distributions and insures feedback is addressed
- Maintains a state-of-the-art online customer experience, identifying process improvements, supporting special projects and working with multiple teams to execute the business vision.
**QUALIFICATIONS**:
- Extremely detail oriented - Ability to juggle multiple tasks and prioritize - Ability and willingness to work occasional early mornings, evenings and weekends when necessary to meet deadlines - Excellent written and oral communication skills - Organized - Works well under pressure - Understanding of the brand and passion for the industry - Self motivated - Team player - Analytical and logical thinker - Must be able to communicate effectively
**REPORTS**
**TO**:Sr. Traffic Coordinator
**LOCATION/TRAVEL**:Bangalore based.
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