Customer Service Representative

11 hours ago


Ahmedabad Gujarat, India Appitsimple Infotek Private Limited Full time

**About Appitsimple Infotek**

Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform.

We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.

**About SoftwareSuggest**

SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.

**Exp
- 0-4 yrs.**

**Roles & Responsibilities**:

- Customer Engagement: Reaching out to global customers seeking business-related software solutions across diverse verticals.
- Consultative Approach: Gathering and comprehending customer requirements, and providing well-informed consultations about our software offerings.
- Requirement Analysis: Carefully assessing the prospects' needs and effectively categorizing and qualifying leads to ensure accurate alignment with appropriate software solutions.
- Lead Management: Initiating contact with all assigned leads within specified categories promptly and consistently.

**Requirement**:

- Fluent in the English language, with the ability to communicate confidently and clearly.
- Fresher to 4 years of experience.

**Perks of Working with Us**

Unlimited Paid Leave Policy

Uncapped Performance-Based Incentives

Reward & Recognition Programs

Annual Company Retreats

Employee Referral Rewards

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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