Japanese Certification Cutomer Service
2 weeks ago
Japanese - Customer Service Representative
- Effectively communicate with customers to understand their needs and demands in Japanese language
- Answer customer support tickets and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to appropriate resource
- Case/Ticket documentation
- Adhere to standard operating procedures required by the process and organization
- Awareness of relevant service levels
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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