Japanese Certification Cutomer Service

2 weeks ago


Pune, India Crayontek Full time

Japanese - Customer Service Representative
- Effectively communicate with customers to understand their needs and demands in Japanese language
- Answer customer support tickets and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to appropriate resource
- Case/Ticket documentation
- Adhere to standard operating procedures required by the process and organization
- Awareness of relevant service levels

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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