Scrum Master vois

**Who we are**:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture

**About this Role**:
We are seeking an experienced Scrum Master to lead agile delivery for software development projects at VOIS India, Pune. The individual will be responsible for facilitating agile ceremonies, coaching teams on agile practices, managing dependencies, and ensuring smooth collaboration across stakeholders. This role demands strong knowledge of agile frameworks, hands-on experience with tools like Jira, and the ability to foster a productive and inclusive team environment.

**What will you do**:

- Facilitate key agile ceremonies including daily stand-ups, sprint planning, demos, and retrospectives
- Collaborate with development teams to estimate and plan project deliverables
- Forecast iteration outcomes based on historical data and team capacity
- Maintain a healthy product backlog in coordination with Product Owners
- Foster strong relationships between teams, Product Owners, and external stakeholders
- Resolve impediments and support team dynamics to enhance productivity
- Coordinate with other Scrum Masters to manage dependencies and risks within the SAFe Agile framework
- Administer and maintain the Scrum board, ensuring accurate tracking of user stories and tasks
- Monitor and report on agile metrics such as burn-down charts and defect frequenc

**Who you are**:

- Minimum 3-4 years of experience as a Scrum Master
- Proficient in agile methodologies including Scrum, Kanban, and SAFe Agile
- Basic understanding of software development processes
- Hands-on experience with agile tools such as Jira
- Familiarity with agile metrics, backlog management, and user story creation
- Strong interpersonal skills with the ability to manage stakeholders and resolve team challenges
- Self-motivated, proactive, and adaptable in a fast-paced environment

**Not a perfect fit?**:
**What's in it for you**:

- Opportunity to work in a collaborative, agile-driven environment
- Exposure to cross-functional teams and global delivery models
- Experience in managing agile projects within a SAFe framework
- Access to cutting-edge tools and technologies
- A culture that values innovation, inclusion, and continuous improvement

**What skills you will learn**:

- Advanced agile coaching and facilitation techniques
- Scaled Agile Framework (SAFe) implementation
- Agile metrics analysis and reporting
- Stakeholder engagement and cross-team collaboration
- Jira administration and agile tooling best practices

**VOIS Equal Opportunity Employer Commitment**:
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

**Join us**:
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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