Telecaller - Female Only
21 hours ago
MASH Web Solutions LLP is looking for motivated and detail-oriented **female Telecallers** to join our team. As a Telecaller, your primary responsibility will be to verify customer addresses and pin codes for orders placed on our e-commerce website. This is an outbound telecalling role, where you will connect with customers across India to ensure accurate order delivery information.
**Key Responsibilities**:
- Make outbound calls to customers to verify their address and pincode for e-commerce orders.
- Update and cross-check customer information based on the provided Excel sheet.
- Handle customer queries related to order verification in a professional manner.
- Ensure accurate data entry and follow-up on unresolved issues.
- Work collaboratively with the team to meet daily call targets.
**Requirements**:
- Good communication skills in Hindi and English. Knowledge of additional regional languages is a plus.
- Basic computer skills to update and manage Excel sheets.
- Ability to handle customer conversations with patience and clarity.
- Freshers are welcome; prior telecalling experience is an added advantage.
**Benefits**:
- Opportunities for skill development and career growth.
- Supportive work environment with training provided.
Pay: ₹144,000.00 - ₹240,000.00 per year
Work Location: In person
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