Receptionist Telecaller

1 week ago


Durgapur, India NIM Durgapur Full time

**Responsibilities**:

- **Reception Duties**:

- Greet and welcome visitors in a professional and courteous manner.
- Manage the reception area by ensuring it is clean and presentable at all times.
- Answer, screen, and direct incoming calls appropriately.
- Maintain a tidy and organized front desk area.
- Handle incoming and outgoing mail and packages.
- **Telecalling Responsibilities**:

- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Make outbound calls to follow up on inquiries, schedule appointments, or conduct surveys as needed.
- Provide information about products, services, and promotions to customers.
- Document all interactions and maintain accurate records of calls and inquiries.
- Follow communication scripts and company policies when handling different types of calls.
- **Administrative Support**:

- Assist in various administrative tasks such as filing, data entry, and office organization.
- Coordinate appointments and meetings for staff members when necessary.
- Provide general administrative support to other departments as needed.

Pay: ₹5,000.00 - ₹8,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person