Receptionist Telecaller
1 week ago
**Responsibilities**:
- **Reception Duties**:
- Greet and welcome visitors in a professional and courteous manner.
- Manage the reception area by ensuring it is clean and presentable at all times.
- Answer, screen, and direct incoming calls appropriately.
- Maintain a tidy and organized front desk area.
- Handle incoming and outgoing mail and packages.
- **Telecalling Responsibilities**:
- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Make outbound calls to follow up on inquiries, schedule appointments, or conduct surveys as needed.
- Provide information about products, services, and promotions to customers.
- Document all interactions and maintain accurate records of calls and inquiries.
- Follow communication scripts and company policies when handling different types of calls.
- **Administrative Support**:
- Assist in various administrative tasks such as filing, data entry, and office organization.
- Coordinate appointments and meetings for staff members when necessary.
- Provide general administrative support to other departments as needed.
Pay: ₹5,000.00 - ₹8,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person