Functional Trainer-godaddy

6 days ago


Bengaluru, India Affinity Express Full time

**Roles and Responsibilities**

Position TitleFunctional Trainer
- GoDaddy for Learning and Development Team
- OrganizationAFFINITYX
- Role DimensionsReporting to Learning Head
- Indirect reporting to GoDaddy Senior Manager
- Role PurposeTo train the new hires and experienced employees in the BIC vertical in Branding and Promotions in AX.
- Role ResponsibilitiesWWork with GoDaddy teams to determine training needs
- WDesign and develop the content understanding the client requirements and also understanding the knowledge, skills and behavior of our existing employees.
- WDeliver New hire trainings and Veteran revisits
- WPlan and schedule training sessions
- WDesign and implement training programs and revisits
- WPrepare educational material such as module summaries, videos etc.
- WSupport and mentor new employees
- WMaintain and share data
- Attendance, assessment scores, employee extensions in the training
- WCollate feedback and publish on time
- WSupport and train in, Live assist/ on the job training phase of the employees.
- WCommunication with the top management and Manila teams as well.
- Background Experience and QualificationBachelor in B’com/BA/BSCBS
- 2 years’ experience in training
- Expertise in Intermediate level in WORDPRESS, WEBSITE DESIGN, PHOTOSHOP
- Expertise UX/UI tool
- WIX or FIGMA
- Excellent and experience in Excel and PowerPoint
- Expertise and experience in the eLearning and Virtual learning platform especially Adobe captivate
- Excellent writing and verbal communication skills.
- Functional CompetenciesInstructional design
- Research and update personal knowledge and skills digital marketing, print and online
- Create a content structure and flow
- Content design includes design and develop intervention to build knowledge and skills
- Build competitive quizzes and assessments
- Facilitation
- The ability to deliver the content with passion and enthusiasm
- The ability to make it simpler and profound
- Training must include exercises and activities that helps a person get an experience and therefore trainer must be able to create the content in manner which has examples, stories and exercise and also a simulated environment for participants to work on.
- Communication
- Excellent writing verbal skills required
- Ability to connect with the various teams
- in India, Manila and US
- Behavioral
- CompetenciesAnalytical thinking
- Gathers information from different sources
- Identifies issues, problems and opportunities.
- Generates possible solution or alternate solutions
- Rectify the errors within the time frames
- Need to have an insight and foresight of the functional training and interventions requirements.
- Accountability
- Adheres to rules, regulations, policies and procedures
- Maintain confidentiality with/of information
- Demonstrates high standards of ethical conduct
- Presents oneself as a credible representative of AX Services
- Commits to performing high quality work with the agreed timelines
- Does not hesitate to stand up and admit shortcomings (vulnerability)
- People Orientation
- Work with others to accomplish tasks and assignments (team work)
- Acknowledges the contribution and effort of team members
- Demonstrates empathy and care for people
- Delegates responsibility to appropriate individuals, as required
- Establishes long-term relationships with various stakeholders
- Communication
- Consistently delivers accurate, clear, and concise messages in written and oral communication
- Uses facts and figures to convey the message
- Explains the business context so that audience understands the “big picture
- Frames message in line with audience background and expectations (tact)
- Listens and asks questions to confirm understanding and avoid miscommunications
- Quality Orientation (Attention to Detail)
- Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- Accurately and carefully follows established procedures for completing work tasks.
- Vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects.
- Initiates action to correct quality problems or notifies others of quality issues as appropriate
- Key working relationships and ContactsBIC Management
- India and Manila
- Learning Development Team
- HR and other support groups
- Employee SignatureDate:

- Manager SignatureDate:
Bachelor in B’com/BA/BSCBS
- 2 years’ experience in training
- Expertise in Intermediate level in WORDPRESS, WEBSITE DESIGN, PHOTOSHOP
- Expertise UX/UI tool
- WIX or FIGMA
- Excellent and experience in Excel and PowerPoint
- Expertise and experience in the eLearning and Virtual learning platform especially Adobe captivate
- Excellent writing and verbal communication skills.

Role:
Process Trainer
- Salary:
Not Disclosed by Recruiter
- Industry:
Advertising & Marketing
- Functional Ar



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