Product Evangelist

5 days ago

Chennai, India nettyfish solutions Full time

Nettyfish is hiring for the Product Evangelist role. As a Product Evangelist at Nettyfish, you will assist the sales and business development team by solving key business issues of our customers. You will bridge with product management and marketing to stay on top of industry trends and devise enhancements to Nettyfish’s products.

**Roles and Responsibilities**:

- Perform product demonstrations for both prospective customers and existing customers as needed.
- Attending initial sales calls and determining a customer’s business requirements.
- Decide whether the software needs adapting to meet the customer’s NEEDS, WANTS and DESIRES.
- Take ownership of customer issues reported and make sure to solve the problems on time.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal team (ticketing system) and follow them to ensure proper recording and closure of all issues.
- Provide prompt and accurate feedback to customers
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles Maintain a thorough understanding of the marketplace, competitors, and industry trends in order to identify new business and marketing opportunities.
- Develop product reference documents and product courseware for customers.

**Job Title**: Product Evangelist

**Location**:Chennai

**Company**: Nettyfish Solutions

**Job Type**:Full time

**Salary**: 3,00,000 - 5,00,000 LPA (CTC)

**Overall Experience Level**: 0-3 years

**Contact Person**: Rahul (HR) - 7823946582 Call or WhatsApp

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: One location
- Health insurance

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