Associate - Reltio/veeva CRM

**JOB TITLE: ASSOCIATE**:
**CAREER LEVEL: C2**:
**Leverage technology to impact patients and ultimately save lives**

**ABOUT ASTRAZENECA**:
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

**ABOUT OUR IT TEAM**:
It’s a dynamic and results-oriented environment to work in - but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross
- functionally and broadly together.

**ABOUT THE ROLE**:
**Typical Accountabilities**:

- Process Data Change Requests related to Health Care Master data (Health Care Professionals, Health Care Organizations),
- Conduct matching and merging of HCM records,
- On-board external data sets ensuring their completeness, accuracy and adherence to currently defined data standards,
- Proactively monitor and process queues across for all the types of data objects in scope,
- Identify, plan and implement data quality initiatives,
- Closely collaborate with Commercial Organization business users to understand and meet their requirements related to data availability, completeness and quality,
- Review and update Standard Operating Procedures and Work Instructions to ensure they adhere to current business needs, processes and data standards,
- Present and communicate market definitions and required data formats and standards to syndicated external data providers,
- Perform data completeness and quality assessment of data by syndicated external data providers,
- Perform mass data uploads, data cleansing, enrichment and updates,
- Perform analysis and required maintenance for Product data,
- Perform analysis and required maintenance of Consumer (patient) data,
- Cooperate closely with IT teams on issues identification and resolution,
- Conduct investigations and data matching coming from various sources,
- Perform data search activities in internal and external sources,
- Provide reports on data in scope,
- Proactively monitor and manage queue of data change requests,
- Define and implement KPIs and Data Quality Metrics and work towards defined targets,
- Provide support to less experienced team members.

**Education, Qualifications, Skills and Experience**

**Essential**
- Experience in Data Management Operations in Pharma or FMCG industry,
- Good understanding of data quality and data management principles,
- Experience in data analysis and data processing activities,
- Ability to effectively estimate task completion timings,
- Advanced knowledge of MS Excel,
- Knowledge of database concepts and tools,
- Intermediate of advanced knowledge of SQL,
- High level of attention to details,
- Proactive, analytical and investigative attitude,
- Customer Service attitude,
- Proven track record in identification and implementation of process improvements,
- Strong written and verbal communication skills
- Ability to think independently and provide recommendations to collaborators.

Desirable
- Working experience with Veeva CRM,
- Working experience with Reltio MDM or other Master Data Management solution,
- Understanding for Transparency reporting requirements and practices in Pharma industry,
- Able to present data and reports in an easily understandable format,
- Ability to build dashboards in PowerBI,
- Working knowledge of programming languages such as Python.

**WHY JOIN US?**

We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

**SO, WHAT’S NEXT?**

**WHERE CAN I FIND OUT MORE?**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.