Sales & Customer Service Executive

3 days ago

Ashoknagar Bengaluru Karnataka, India S. A. Solution Full time

**About Us**

We are a premium fitness studio dedicated to helping our members achieve their health and wellness goals through world-class facilities, expert trainers, and personalized programs. We are seeking a dynamic and results-driven **Sales and Customer Service Executive** to join our team.

**Key Responsibilities**

**Sales**:

- Actively promote and sell fitness subscriptions, memberships, and packages to potential customers.
- Conduct outbound calls, follow-ups, and walk-in client consultations to achieve sales targets.
- Explain membership benefits, pricing, and ongoing offers clearly to prospects.
- Upsell and cross-sell additional services, personal training packages, or wellness programs.

**Customer Service**:

- Greet and assist customers at the front desk, ensuring a welcoming and professional environment.
- Address inquiries and provide detailed information about the fitness center’s offerings.
- Handle member feedback, complaints, and requests promptly and professionally.
- Ensure smooth onboarding of new members, including completing necessary documentation.

**Operational Support**:

- Maintain accurate records of leads, conversions, and customer interactions.
- Coordinate with the training and operations team to ensure a seamless member experience.
- Keep updated on promotions, events, and new services to share with customers.

**Requirements**:

- Proven experience in **sales** and **customer service**, preferably in the fitness, hospitality, or wellness industry.
- Excellent communication, negotiation, and interpersonal skills.
- Positive, energetic, and customer-focused attitude.
- Ability to work towards and achieve monthly sales targets.
- Basic computer skills (MS Office, CRM tools).
- Willingness to work flexible hours, including evenings and weekends.

**Benefits**
- Competitive salary with attractive sales incentives.
- Complimentary gym membership.
- Opportunity for career growth in the health and fitness industry.
- Supportive and vibrant work environment.

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- What is your monthly Inhand salary ?
- What is your Notice period ?

Work Location: In person

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