
IT System Administrator
3 days ago
**Installation, configuration and Troubleshooting of Desktop Computers, Network Printers, Servers (Active Directory), Firewall, Storage (NAS / SAN), Structured Cabling, Networking (routing and Switching)**:
- Conduct remote troubleshooting by asking targeted questions to diagnose problems and guide users with simple, step-by-step instructions
- Test alternative pathways until you resolve an issue
- Maintain depository of latest software’s, operating system versions, testing tools and software patches.
- Understand clients IT infrastructure by getting inputs from client, checking systems physically and asking probing questions
- Understand system logs, communication between different systems
- Prepare IT system Gap Analysis report for Clients IT infrastructure
- Record technical issues and solutions in logs.
- Assign tasks to L1 Engineers and monitor work flow.
- Create technical support documentation and manuals for helping other team members
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Desktop Support (L2) / System Administration: 3 years (required)
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