Post Sales Executive

4 days ago

Noida Uttar Pradesh, India Pregrad Full time

As a **Post Sales Associate**, you will play a crucial role in ensuring customer satisfaction after the sale is completed, while also managing the collection of any remaining fees. This position is perfect for someone looking to gain experience in customer service, financial operations, and account management.

**Key Responsibilities**:

- **Customer Onboarding and Support**: Assist in the onboarding process for new clients, ensuring they have all the information needed to successfully use our products or services. Provide ongoing support to resolve any post-sales issues.
- Develop and execute recovery strategies, ensuring compliance with company policies and legal requirements.
- **Documentation and Reporting**: Maintain accurate records of client interactions, payment statuses, and any issues encountered. Assist in preparing reports on fee collection, client satisfaction, and other post-sales metrics.
- **Client Communication**: Act as a liaison between the client and internal teams, addressing any concerns related to payments, account setup, or product usage.
- **Collaboration**: Work closely with the sales, finance, and customer service teams to ensure a seamless transition from sales to post-sales and fee collection processes

**Requirements**:

- Currently pursuing or recently completed a degree in Business, Finance, Marketing, or a related field.
- Strong communication and negotiation skills.
- Basic understanding of financial processes and CRM software.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.
- A proactive and solution-oriented mindset.

**Walk-In Interview Alert**

**Date:

- 21st December to 30th December 2024**

**Time:

- 11:30AM to 6:30PM**

**Location:

- G-9, 1st Floor, G Block, Sector 6, Noida, Uttar Pradesh 201301**

**Job Types**: Full-time, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you a Fresher?
- Are you comfortable commuting to the Noida Sector - 6 location?

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**
+91 9910683591

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