Handle incoming calls from customers with inquiries, complaints, or support needs.
- Provide accurate information and resolve customer issues.
- Gather customer information such as name, address, and contact details.
- Qualify leads and maintain a database of potential customers.
- Call customers for feedback or to update them about offers.
- Maintain regular follow-ups with potential leads to convert them into clients.
- Maintain records of calls, sales, and customer feedback.
- Update CRM or call management systems.
- Assist the sales team by setting appointments or forwarding leads.
- Achieve daily/weekly/monthly targets.
- Address customer issues or escalate them to the appropriate department.
- Ensure customer satisfaction by offering solutions.
- Gather market information and customer insights during calls.
- Share feedback with marketing or product development teams.
- Participate in training sessions and team meetings.
- Share best practices and support colleagues.

Pay: ₹10,000.00 - ₹11,000.00 per month

Schedule:

- Day shift

Work Location: In person