Customer Support Associate

4 days ago

Indiranagar Bengaluru Karnataka, India Royal Brothers Full time

**Roles and Responsibilities**
- Handle Incoming and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive.
- Communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- Maintain Call quality as per the quality parameters.
- Maintain average call handling time (AHT).
- Good writing skills.
- Assist the customer in placing the order.
- Fluency in English. (Hindi/Kannada/Tamil/Telugu/Malayalam/Oriya/Bengali) is an addition not mandatory.
- Team player
- Complete assigned work on a daily basis.
- Shift Adherence.

**Perks & Value Proposition**:

- Employees are promoted every 6-12 months. Outstanding performers get promoted very quarter.

**Required Skills**:

- Fixed CTC (15k to 22k) i.e. 1.8L to 2.64L per annum
- Job Location
- CMH Road, Indiranagar, Bangalore
- Edu - HSC/12th Passed,
- 6 days a week and the week-off will be on weekdays.

Schedule:

- Morning/Evening/Night Shift

**Experience**:

- L1: Fresher’s.
- L2: Experienced (2-4 yrs.)

**Language**:

- Fluent English (mandatory)
- (Hindi/Kannada/Tamil/Telugu/Malayalam/Oriya/Bengali) is an addition not mandatory.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Ability to commute/relocate:

- Indiranagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7204236081

  • Customer Support Associate

    1 week ago

    Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time

    ### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...

  • Customer Support Associate

    15 hours ago

    Indiranagar, Bengaluru, Karnataka, India Skillzen Tech Full time

    **Customer Support Associate** **About OneCare** OneCare is a tech-enabled healthcare ecosystem, from the ground up, to disrupt a $50Bn market and to completely change the way patients receive care for complex diseases. It will enable millions of patients to live healthier, longer, and happier. We are not just building a product or a company, we are...

  • Customer Support Associate

    5 days ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Job Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Hunt Mantra Full time

    Job Opportunity: Customer Support Associate—International Voice Process Location: Electronic City Phase 2, Bengaluru (On-site) Shift: US Shift (Immediate Joiners Only!) Industry: One of the biggest e-commerce companies Position Overview We’re looking for a customer support associate to handle customer inquiries in our international voice...

  • Customer Support

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Jobeefie pvt Ltd Full time

    Customer Support Associate Everyday we have walk-in interview drive in Bangalore **Salary**: Freshers 18K in hand, Experienced 20k in hand English + Hindi + 2 Regional languages** **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift **Language**: - Any Extra 2 Languages (South Side) (required) Work Location: In...