Room Service Server

1 day ago

Bhopal, India Workpad Full time

Waiter Duties and Responsibilities:

- Set tables, trays according to type of food ordered and the hotels service standards.
- Performs opening and closing procedures established for the department.
- Accurately records, pre-checks and picks-up all food and beverage orders.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.
- Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
- Present physical and accurate check to guest and complete the payment process.
- To be able to immediately monitor guest comments and pass on to your Superior, and be pro
- active in solving problems whenever possible.
- To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.
- Check with the guest regarding the satisfaction of the meal.
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
- Complete closing duties, including restocking items, turning off lights, etc.
- Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.
- Report cleanliness and maintenance issues to the immediate supervisor.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Ensure proper appearance and grooming while on duty.
- Ensure to have minimum wastage and breakage.
- Ensure communication between Kitchen, Order taker and service team members.
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.
- To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.

**Salary**: ₹10,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Bhopal - 462016, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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