Blended Process

1 week ago

Thane, India Pacific Placements and Business Consultancy Pvt. Ltd. Full time

The Job Involves:

- Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs
- Understanding multiple products and processes.
- Retaining Customers by Influencing customers to buy or retain product or service by following a prepared script to give product reference information.

Roles and Responsibilities:

- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with company standards.
- Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.
- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
- Ability to understand and handle irate customers
- Ability to achieve stretched targets and able to manage the organization standards
- Maintain Superior quality service by following organization standards
- Typing speed of 30 to 40 wpm
- Strong interpersonal, problem-solving skills and verbal and written communication skills
- Gender : Male / Female
- Age Bar : upto 30 years
- Minimum HSC passed

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

**Speak with the employer**
+91 7066873399
- Health insurance

  • Customer Service Executive

    5 days ago

    Thane, India Netstar infotech Full time

    process-customer service Location - Thane executive Blended Voice & E-mail ( Godrej ) Graduate only Freshers can apply 9.30 am to 6.30 pm shift Any 1 Rotational off Salary 17 to 19k max Centralised pick up & drop **Job Types**: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Provident...

  • Blended

    4 days ago

    Thane, India Aparna Singh Label Full time

    Location - Navi Mumbai Process - Blended/voice Process Experience - Fresher can apply Education - Graduate/hsc can apply Working Days - 5 working days Week off - 2 week off. sat/sun **Salary - Rs. 15,000 to Rs. 30,000 (Depends upon communication & experience)** Transport - drop Perks - Night shift allowance, Fixed shift, Medical Insurance, Provident...

  • Inbound & Mail Blended Process 12th Fresher & Exp

    6 days ago

    Thane, India Meera Enterprise Full time

    **INBOUND & MAIL ( Blended Process )12TH Pass Fresher & Exp Good Comms** Hiring for EMAIL and INBOUND Process *HSC freshers can apply *Good English Communication is must ROTATIONAL SHIFTS *9am to 6pm *10am to 7pm *11am to 8pm *12pm to 9pm 1 Rotational week off Centralized pick up and drop facility from Thane station.. **CALL NOW HR ARCHANA...

  • We are hiring For Blended Process

    18 hours ago

    Navi Mumbai, Panvel, Thane, India Hexaware Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Process : Colossus USOpenings for Customer Service (International blended Process)Skills - Excellent English communicationEducation - 12th Pass/Graduate*Experience - 23 k inhand*Night allowance - 1250Days of Working - 5 DaysWeekoff - 2 Days (Sat-Sun)Shifts Window - 5:30PM to 6.30 AM (Any 9 Hrs)Mode - Work From Office*Round of Interviews*HREmail...

  • Customer Service Blended Process(Email/ Voice)

    4 days ago

    Thane, India Netstar infotech Full time

    Location - Thane customer service executive Blended Voice & E-mail ( Godrej ) Graduate only Freshers can apply 9.30 am to 6.30 pm shift Any 1 Rotational off Salary 19 to 20k max Centralised pick up & Drop from Thane station. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...

  • Customer Service Executive

    7 days ago

    Thane, India Netstar infotech Full time

    We have an urgent opening for Blended process Location - Thane **customer service executive Blended Voice & E-mail ( Godrej )** Freshers can apply shift -9.30 am to 6.30 pm shift Any 1 Rotational off Salary 19 to 20k max Centralised pick up & Drop from Thane station. **Job Types**: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹20,000.00 per...

  • Customer Service Advisor

    7 days ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    We are hiring **Customer Service Advisor**for International Blended Process to join our team at our organisation in Kisan Nagar Wagle Estate Thane West. **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree **Fresher can apply** OR Minimum [1] year of experience in customer service OR in a...

  • Blended Process

    6 days ago

    Wagle Estate, Thane, Maharashtra, India pamac finserve pvt ltd Full time

    **Hiring for Avanse education process** - Location Thane wagle estate - Dayshift - Sunday off - Salary max 20k inhand - Work from office - Excellent communication skills in English - 9.30am to 6.30pm shift timing SR HR Uma +91 9920571936 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health...

  • Process Associate

    1 week ago

    Thane, India Triedge Solutions Full time

    **Position**: Process Associate **Location**:Thane **Key Responsibilities**: - Coordinating with Students for Documentation it is type of blended process wherein agent have to do calls and Work on mail as well. - Agent will get customer data as per process requirement on which agent will communicate with the customer to close the documentation process for...

  • International Collection Process

    4 days ago

    Thane, India Humaniquee Full time

    we are hiring for US COLLECTION outbound voice process any grad or undergrad with 06 months international exp can apply [freshers with excellent comms skills can apply] 5 days in a week working night shift contact, HR - 9630328706 **Role**:Voice / Blended - Other **Industry Type**:BPO / Call Centre **Department**:Customer Success,Service &...