Implementation Officer

2 weeks ago

Mumbai Maharashtra, India Artem Healthtech Private Limited Full time

**Key Responsibilities**
- Implement software solutions online or onsite. Deliver engaging end-user training (online/onsite).
- Provide technical support to customers (on-call/onsite).
- Collaborate with business analysts, developers, account managers, and sales teams for smooth issue resolution.
- Document implementation processes & build a knowledge base.
- Generate MIS reports for clients & internal circulation.
- Support clients through the complete Software Implementation Life Cycle (SILC)
- Requirement analysis & validation
- Product demonstration
- User Acceptance Testing (UAT) & parallel runs
- Pre-Go Live & Go Live activities
- Handholding during Go Live

**Qualifications**:

- Graduate/Postgraduate in IT/EC/CE (BCA, B.E., B.Tech, MCA, M.E., M.Sc. IT) or similar background.
- 2-5 years of software implementation experience (healthcare preferred).
- Strong knowledge of Software Implementation Life Cycle (SILC).
- Excellent skills in troubleshooting, networking & hardware configuration.
- Strong documentation & stakeholder management abilities.
- Good communication in Hindi & English.
- Good to Have Experience in software development or cloud deployments.
- Experience with healthcare solutions implementation.
- Knowledge of SQL/database querying.
- Other Details

Location: Mumbai (frequent travel to Ahmedabad HQ required)

Full-time | 6-day work week

Immediate joiners preferred

Pay: ₹500,000.00 - ₹700,000.00 per year

**Benefits**:

- Leave encashment

**Experience**:

- Software Implementation: 2 years (preferred)
- Product demonstration: 2 years (preferred)
- Generate MIS Reports: 2 years (preferred)

Work Location: In person

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