Operations Team Member-support Services-operations 360

**Team Member - Trade Advisory Desk**

**(Capital Account Transactions - Back office operations)**
- Should have proficiency in handling MS Excel
- Should have proficiency and experience in handling multiple Trade Finance product, along with capital account transactions.
- She/he should be a team player and should possess good Trade Product knowledge of the regulations/process and products. Should have ability to learn quickly.
- Should possess good communication skills both oral and written. Should be able to respond professionally on stakeholders queries received if any.
- Should be quick learner and ability to gain knowledge of NDI Rules and command on Master Direction provisions and related AP-DIR circulars and user manuals published by RBIShould maintain professional inter-team communication and co-ordination.
- Where necessary guide the customers on discrepancy resolution related to FIRMS reporting.
- Periodical reconciliation of RBI reporting with system generated remittance and other reports.
- Daily monitoring of FIRMS portal for pending authorizations and processing the same, adhering to TAT.
- Follow-up on pending FDI reporting.
- Attending to RBI queries related to capital account transactions, tracking pending responses to RBI queries
- Supplying data, MIS, documents for internal, concurrent and external auditors, RBI audit, compliance and process audit etc.
- Maintaining product trackers, remittance database, LSF related follow-up, tracking RBI mails for timely response
- Charges recovery and related special charges data maintenance, reconciliation of receivables, data for GST returns etc.
- MIS maintenance and circulating MIS to internal teams as per requirementsMaintaining strict TAT terms, efficient first time right services to internal and external customers. Should be ready to walk the extra mile in delivering services.
- Should have proficiency in handling MS Excel
- Should have proficiency and experience in handling multiple Trade Finance product, along with capital account transactions.
- She/he should be a team player and should possess good Trade Product knowledge of the regulations/process and products. Should have ability to learn quickly.
- Should possess good communication skills both oral and written. Should be able to respond professionally on stakeholders queries received if any.
- Should be quick learner and ability to gain knowledge of NDI Rules and command on Master Direction provisions and related AP-DIR circulars and user manuals published by RBIShould maintain professional inter-team communication and co-ordination.
- Where necessary guide the customers on discrepancy resolution related to FIRMS reporting.
- Periodical reconciliation of RBI reporting with system generated remittance and other reports.
- Daily monitoring of FIRMS portal for pending authorizations and processing the same, adhering to TAT.
- Follow-up on pending FDI reporting.
- Attending to RBI queries related to capital account transactions, tracking pending responses to RBI queries
- Supplying data, MIS, documents for internal, concurrent and external auditors, RBI audit, compliance and process audit etc.
- Maintaining product trackers, remittance database, LSF related follow-up, tracking RBI mails for timely response
- Charges recovery and related special charges data maintenance, reconciliation of receivables, data for GST returns etc.
- MIS maintenance and circulating MIS to internal teams as per requirements
- Maintaining strict TAT terms, efficient first time right services to internal and external customers. Should be ready to walk the extra mile in delivering services.