Reservations Executive

17 hours ago

Hyderabad Telangana, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25149562
**Job Category**Reservations
**Location**The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

  • Reservation Executive

    3 days ago

    HITEC City, Hyderabad, Telangana, India Westside Hotels Full time

    Responsible for managing and coordinating guest reservations across various booking channels. The Reservation Executive handles inquiries, processes bookings, updates reservation systems, communicates with clients, and maintains excellent customer service standards. Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day...

  • Reservation Executive

    5 days ago

    HITEC City, Hyderabad, Telangana, India Akoya Hotels Full time

    The Reservations Executive is responsible for handling all reservation inquiries and ensuring efficient and accurate booking processes for Akoya Hotels. This role plays a crucial part in maximizing revenue and providing exceptional customer service to guests. The Reservations Executive embodies Akoya's commitment to boutique luxury and 5-star...

  • Reservations Executive

    1 day ago

    Hyderabad, Telangana, India Starlit Suites Hyderabad, Hitec City Full time

    Previous corporate and leisure hotel reservations experience, knowledge of Hyderabad Market, Excellent communication skills (Spoken and Written) with ability to develop, build and strengthen relationships with corporate and social accounts. Telugu will be an added advantage. Minimum 2 years plus experience as Reservations Associates or one year in position...

  • Reservation Executive

    5 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25146878 **Job Category**Reservations **Location**The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservation Executive

    2 weeks ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24029103 **Job Category** Reservations **Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservations Executive

    4 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24176180 **Job Category** Reservations **Location** The Westin Hyderabad Hitec City, APIIC Software Layout, Hitec City, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservations Executive

    3 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25033097 **Job Category**Reservations **Location**The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservation Executive

    1 week ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24016400 **Job Category** Reservations **Location** Le Meridien Hyderabad, Plot No 132 Miyapur Road, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Executive

    1 week ago

    Gachibowli, Hyderabad, Telangana, India At home Hospitality Services Pvt Ltd Full time

    Oversee accuracy of room blocks, reservations, and group market codes - Review and implement new Reservations procedures - Process all reservation requests, changes, and cancellations received by phone, fax, or mail - Identify guest reservation needs and determine appropriate room type - Verify availability of room type and rate - Explain guarantee, special...

  • Reservation Executive

    2 weeks ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24202635 **Job Category**Reservations **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....