Fund Servicing Associate

**JOB DESCRIPTION**
Join our Investment Operations team as a Fund Servicing Associate and deliver top-tier client service. Ensure smooth operations, meet deadlines, and collaborate across teams at JPM Fund Services. This role offers a chance to enhance your leadership skills and drive our team's success.

**Job Summary**

As a Fund Servicing Associate within our Investment Operations team, you will have the opportunity to provide premium quality client service to our Fund Services clients. You will play a crucial role in ensuring deadlines are met and maintaining the smooth operation of our team. While working closely with various teams within JPM Fund Services, you will also have the responsibility of ensuring a standardized, efficient process and timely escalation of any potential issues. This role is a great opportunity to develop your leadership skills and contribute to our team's success.

**Job responsibilities**
- Oversee day-to-day operations of the team within Investment Operations, focusing on trade booking, settlement, cash and positions, market value reconciliations, break research and resolution, credit facilities life cycle management, and client issue management.
- Lead the review and monitoring of Client Satisfaction, ensuring completeness, accuracy, and timeliness of booking Bank Loans transactions.
- Review daily and monthly work processes for team members, including checklists, to ensure all tasks are completed.
- Ensure all staff are aware of daily tasks and that deadlines are met.
- Conduct group meetings with Group Managers to maintain constant communication and feedback about overall Bank Loans operations performance.
- Communicate with other areas in JPM Fund Services, including Client Service, Product, Sales, Portfolio Accounting, and Technology.
- Ensure standardized, efficient processes and timely escalation of any potential issues.

**Required qualifications, capabilities and skills**
- Minimum 5 years of experience within financial services, specifically in Fund Services or a related function.
- Demonstrate experience in end-to-end reconciliation, trades, and settlement processes.
- Exhibit complete understanding of the NAV delivery process.
- Communicate effectively with internal and external clients.
- Maintain strong knowledge of all investment types.
- Display a keen eye for detail, process orientation, and adherence to deadlines.
- Motivate staff and provide feedback when needed.

**Preferred qualifications, capabilities and skills**
- Hold a Bachelor's Degree.
- Possess detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, and MarkIt Partners.
- Have experience working with syndicated bank loans.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.