Corporate Action associate

**JOB DESCRIPTION**
The department is responsible for the capture, analysis and notification to clients of event information and deadlines, reconciliation and execution of client instructions to the market and reconciliation and posting of clients' cash and stock entitlements for Income & COACs.

**Responsibilities**:

- The incumbent shall be responsible for managing the workflow through the life cycle of Corporate Action & Income products
- Operational management and control of the daily workflow within the Asset Services team
- Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
- Ensure all daily controls are completed and signed off including client service enquiry resolution, cash and stock break & event management as well as all key metrics are produced as required
- Own issues related to the Asset Services Department and ensure timely escalation to both Operational and Risk leads
- Ensure all team members adhere to global escalation policies, maintain up to date awareness of RED policies and procedures, attest to operational procedures at required intervals and actively comply with ethics and behavior standards
- People Management - Provide direction and leadership to the team. Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
- Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
- Act as a focal point for issue planning or crisis review situations. The business demands flexibility in production processes and for technical assessments to be made in short time frames.
- Flexible with extended hours as per business requirements to meet client expectations

**Required Qualification, Skills and capabilities**:

- Operation's Team Management in a daily environment is critical
- Asset Servicing, Risk & Control and Custody experience
- Strong People Management skills, ability to Lead and Motivate Managers
- Strong ability to learn ongoing stream of new markets, products and processes
- Strong Risk and Control Awareness: Ability to effectively priorities workloads and work to critical deadlines

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.