Itm Admin

557011BR

**Why Kyndryl**
- Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.-
**Your Role and Responsibilities**
- As an Infrastructure Specialist - ITM/Netcool Professional, you are responsible to support and maintain ITM6 and Netcool monitoring environment.
- If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here**Responsibilities**:

- Working knowledge of Aix, Linux, windows platform.
- Implement, administer IBM Tivoli Monitoring & Netcool product suite, ITCAM, Tivoli Framework, Netcool, APM and other monitoring tools.
- Experience in managing the development of solutions based around ITM & ITNM.
- Administrating IT infrastructure management Tools such as Tivoli Monitoring V6.3.0 along with Netcool omnibus 7.3
- Installation and configuration of Hub-Tems ,R-tems and Teps.
- Installation & configuration of various Tivoli Monitoring Agents (such as ITM OS agent, Universal agents ,unix log agent along with core ITM component.
- Health check and troubleshooting of Core Tivoli Monitoring components such as HTEMS,
- RTEMS,TEPS,TDW along with Warehouse proxy and ITM agents.
- Configuration & monitoring of Historical data collection
- Creating situations for various ITM Agents as per requirement.
- Configuring UA agents to Monitoring desired needs.
- Populating Depot and troubleshooting Remote Agent deployment.
- Providing various Monitoring solutions for other Applications
- Installation of monitoring agents in distributed OS platforms
- Performing periodic health check on Tivoli monitoring components
- Troubleshooting ITM Agents
- Resolving Incident tickets generated for Tivoli monitoring incidents
- Handling PMR with Tivoli support To get Solutions for complex issues
- Configuration of Tivoli data warehouse & troubleshooting warehouse export issues
- Periodical updating of patches and Fixes on All Tivoli monitoring component

**Required Technical and Professional Expertise**
- Minimum 8 years of shown experience with ITM/Netcool
- Experience on distributed architecture ITM & Netcool and support L2 & L3 activities
- Working knowledge on ITM Infrastructure V6.3
- Prior experience on ITM- HTEMS, RTEMS, TEPS, WPA, SPA & TDW on different ITM agents (OS, Universal, GSMA Agents), ITCAM /ITM Application agents (ITCAM DB2, SAP, AD, VMWare, MQ, Lotus etc).Working knowledge on Infra level support services upgrading HUBTEMS, TEPS, TEMA
- Validated understanding of ITM historical data collection.

**ITM6 Agent Builder**:

- Experience on the Agent builder to create custom Agent and installation / configuration with custom Agent.

**Netcool**:

- Expertise with OMNIbus and OMNIbus core sub-products (gateways and probes)
- IBM GSMA Architecture knowledge is preferable.
- Proficient on working with different Tivoli Netcool Probes & Gateway
- Solid experience in create/customize Netcool Omnibus Rules, Triggers, Procedures, create views, filters in Web GUI, Scripting, SQL queries

**Preferred Technical and Professional Experience**
- Basic scripting skills in Perl Scripting and XML/SON
- Ability to create and customize ITM Situations, deploy customize monitoring (script, query, URL, port, etc)
- Basic understanding of ITM historical data collection and should be able to create customized script
- Proficiency with various scripting and coding methods such as PERL/CGI, Shell/Batch, XML, SQL
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications

**Required Education**
- Bachelor's Degree

**Preferred Education**
- Master's Degree

**Country/Region**
- India

**State / Province**
- MULTIPLE

**City / Township / Village**
- MULTIPLE CITIES

**City / Township / Village 1**
- IN_KA_BANGALORE

**City / Township / Village 2**
- IN_TN_CHENNAI
- Kyndryl is committed t