Ar Caller

3 days ago

Ahmedabad, India AccQData Full time

AccQdata is a USA-based medical billing company. We are in expansion mode and looking for a young and dynamic AR caller responsible for communicating with USA insurance companies.

**Duties and Responsibilities**:

- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post-call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact
- Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
- Accounts receivable follow-up/denial management for US healthcare customers
- Fluent verbal communication abilities/call center expertise
- Knowledge of Denials management and A/R fundamentals will be preferred
- Willingness to work continuously in night shifts
- Basic working knowledge of computers.
- Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training.
- Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
- We are hiring fresh graduates as well as experienced resources

**Company Benefits**:

- 5 Days working
- Fix working Hours
- Achievable targets
- Paid Birthday Leave
- Friendly Environment
- Mediclaim for employees

**Education Requirements**:
**A Bachelor Degree is a must.**

**Fluent in English**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift

Supplemental pay types:

- Yearly bonus

Work Location: One location

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