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Customer Support Representative

2 weeks ago

Mirpur Kanpur Uttar Pradesh, India Arabian Aroma Full time

**Key Responsibilities**:

- Provide accurate information about products, services, and policies.
- Resolve customer issues effectively, escalating when necessary.
- Maintain customer records and update information in our systems.
- Collaborate with team members to improve support processes and customer experience.
- Follow up with customers to ensure their issues are resolved and they are satisfied with our services.
- Contribute to the development of customer support resources and FAQs.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person