Reservation Supervisor
1 hour ago
Responsibility
- Assisting and advising Guest who may be choosing from a variety of travel options.
- Making reservations for Guest based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the Guest’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to Guest.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to Guest who may need to amend or cancel a reservation.
Reservation Associate/ Supervisor Requirements:
- Graduate/ Diploma in Hospitality.
- Experience working in Front Office or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Data entry experience.
- Flexible working hours.
- Excellent Grooming personality.-
**Job Types**: Full-time, Permanent
Pay: ₹22,379.72 - ₹28,871.16 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you working in Luxury chain of Reputed hotel in reservation department ?
**Education**:
- Diploma (required)
**Experience**:
- Hospitality: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
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