Tele Calling Executive

5 days ago

Ernakulam, India QUOTESOUK Full time

Handling sales entirely over the phone
- Solving questions regarding the product and services
- Introducing the company to customers over phone call
- Answering all product related queries
- Contacting current and potential clients to inform them regarding the product and services
- Should be multilingual and fluent in any other regional language apart from being fluent in Malayalam and English
- Provide excellent customer support by addressing and resolving customer issues and concerns.
- Escalate complex issues to the appropriate department for resolution.
- Ensure a positive customer experience throughout the sales process.
- Document all customer interactions accurately and comprehensively.
- Proven experience in customer service, tele-calling, or a related role.
- Familiarity with telecommunication systems.
- Excellent verbal communication and active listening skills.
- Strong organisational and multitasking abilities.
- Ability to work well in a team and independently.
- Goal-oriented and results-driven mindset.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Telemarketing: 1 year (required)

**Language**:

- Hindi (required)
- English (required)
- Tamil (required)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

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