E-commerce Executive

6 days ago

Ahmedabad GPO Ahmedabad Gujarat, India IBT: Empowering Your Business with Technology Full time

**Duties & Responsibilities**:

- Create and maintain product catalogue and make sure all content is up to date, also manage and ensure all product details, images and prices on the website are accurate, updated and in line with the current trend.
- Uploading, optimizing and modifying the new and existing product listings on various E-commerce websites like Amazon, Noon etc. and the company’s website.
- Processing the orders received on E-commerce websites like Amazon, Noon etc. and the company’s website.
- Create and execute promotional offers to support the sale of specific product and attract the target customers.
- Manage Seller account and analyze the progress of different platforms.
- Coordinate with seller support for any issue related to listing, approval, returns, copyrights and any other account management issues.
- Manage the returns and any customer grievances.
- Monitor the ratings and reviews of customers and reply to the reviews.
- Be the single point of contact for all customer queries regarding billing issues, product problems, service questions etc. and website queries.
- Maintain and update customer database from time to time.
- Manage inventory and keeping the inventory list updated.
- Execute social media marketing activities of all listed products.

**Requirement**:

- Any Graduate or preferably Post Graduate in any field.
- 0-3 years working experience in E-commerce company or online selling.
- Excellent verbal and written communication and interpersonal skills.
- Proficiency in English and Hindi language.
- Can work independently and in a team environment.
- Effective time management skills with the ability to meet deadlines.
- Quick learner, Innovative thinker with leadership skills.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

- Ahmedabad G.P.O., Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- If Selected, Can you join immediately ?

**Experience**:

- E-Commerce: 3 years (required)

**Language**:

- Fluent English (required)
- Hindi (required)

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