Customer Service Representative- Night Shift

2 days ago


Kurukshetra, India JST OUTSOURCING SERVICES PRIVATE LIMITED Full time

**Key Responsibilities**:

- Identify and resolve customer concerns, demonstrating a solution-oriented approach to ensure customer satisfaction.
- Exhibit strong communication skills to convey information clearly and professionally.
- Adhere to quality standards and guidelines to ensure consistent and high-quality customer service.
- Develop a comprehensive understanding of our products or services to effectively assist customers and provide accurate information.

**Skills Required**:

- Excellent communication skills, both verbal and written.
- Proficiency in using computer softwares: MS-excel, MS-word
- Ability to work well under pressure and handle challenging situations with patience.
- Strong interpersonal skills and the ability to build rapport with customers.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment

Schedule:

- Fixed shift
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kurukshetra, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (preferred)

Work Location: In person



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