
Customer Service Representative- Night Shift
2 days ago
**Key Responsibilities**:
- Identify and resolve customer concerns, demonstrating a solution-oriented approach to ensure customer satisfaction.
- Exhibit strong communication skills to convey information clearly and professionally.
- Adhere to quality standards and guidelines to ensure consistent and high-quality customer service.
- Develop a comprehensive understanding of our products or services to effectively assist customers and provide accurate information.
**Skills Required**:
- Excellent communication skills, both verbal and written.
- Proficiency in using computer softwares: MS-excel, MS-word
- Ability to work well under pressure and handle challenging situations with patience.
- Strong interpersonal skills and the ability to build rapport with customers.
**Job Types**: Full-time, Permanent
Pay: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
Schedule:
- Fixed shift
- Night shift
- US shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kurukshetra, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (preferred)
Work Location: In person
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