
Customer Service Representative
2 weeks ago
**We are hiring for Customer Service Representative (UK Process)**
Looking for someone who can join us on immediate basis
**Responsibilities**:
**Should possess excellent Voice English Communication skills.**
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Professional and positive in interactions with others and is able to establish rapport quickly
- This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA
**Qualifications**
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Minimum 6 months experience into International BPO
- HSC/GRAD
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹9,757.27 - ₹32,337.82 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- UK shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8766056141
- Health insurance
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