
Infra. Architect
4 days ago
**Job Summary**
**Responsibilities**
- Lead the design and implementation of infrastructure solutions using ServiceNow Order Management and ServiceNow ITAM.
- Oversee the integration of ServiceNow ITAM with existing systems to ensure seamless operations.
- Provide technical expertise in ServiceNow Order Management to optimize order processing workflows.
- Collaborate with cross-functional teams to gather requirements and develop infrastructure strategies.
- Ensure the infrastructure architecture aligns with business goals and industry best practices.
- Conduct regular assessments to identify and mitigate potential risks in the infrastructure.
- Develop and maintain documentation for infrastructure designs configurations and processes.
- Monitor infrastructure performance and implement improvements to enhance efficiency.
- Support the development and maintenance of disaster recovery and business continuity plans.
- Train and mentor junior team members on infrastructure best practices and technologies.
- Work closely with stakeholders to ensure infrastructure solutions meet their needs and expectations.
- Stay updated with the latest industry trends and technologies to drive innovation.
- Contribute to the companys overall success by ensuring robust and reliable infrastructure solutions.
**Qualifications**
- Must have extensive experience with ServiceNow Order Management and ServiceNow ITAM.
- Should possess a strong understanding of infrastructure design and implementation.
- Nice to have experience in Property & Casualty Insurance domain.
- Must have excellent problem-solving and analytical skills.
- Should have strong communication and collaboration abilities.
- Must be able to work effectively in a hybrid work model.
- Should have a proven track record of successful infrastructure projects.
- Must be detail-oriented and able to manage multiple tasks simultaneously.
- Should have a proactive approach to identifying and addressing infrastructure issues.
- Must be committed to continuous learning and professional development.
- Should have experience in mentoring and training team members.
- Must be able to work independently and as part of a team.
- Should have a strong commitment to achieving business goals and delivering high-quality solutions.
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