Front Office Executive

2 weeks ago


Kasaragod, India SandalMist Resort Full time

Location: Sandalmist Resort, Kasaragod, Kerala

Position: Receptionist

About Us: Sandalmist Resort is a premier 4-star destination nestled atop a scenic hill in Kasaragod, Kerala. We pride ourselves on providing exceptional service and an unforgettable experience to our guests.

Key Responsibilities:
Welcome guests upon arrival with a warm and professional demeanor.

Manage front desk operations, including check-ins and check-outs.

Handle guest inquiries, reservations, and special requests efficiently.

Maintain accurate records of guest information and transactions.

Coordinate with other departments to ensure seamless guest experiences.

Address and resolve any guest complaints or issues promptly.

Uphold the resort’s standards of service and hospitality at all times.

Qualifications:
Minimum of 2 years of experience in a similar role, preferably in the hospitality industry.

Excellent English communication skills, both written and verbal.

Strong customer management and interpersonal skills.

Proficient in using computer systems and reservation software.

Ability to work flexible hours, including weekends and holidays.

What We Offer:
A dynamic work environment in a beautiful hilltop setting.

Competitive salary and benefits.

Opportunities for career growth within the resort.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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