Oracle Exadata

5 days ago

Bengaluru Karnataka, India ARYAN SOLUTIONS PTE. LTD. Full time

**Role: SME - Exa CC Data**

**Location: KL Malaysia**

**Fulltime Permanent Role**

**Job Description:

- **

The SME will be a key member of the technical problem-solving as well as problem-avoidance team, routinely sought after to address very complex and demanding, critical customer issues.

**RESPONSIBILITIES**
The main role of an SME Exa CC is to solve highly complex technical problems (Oracle Database & Cloud/Exadata) requiring a high level of technical expertise
- Hands-on with Oracle Exadata Cloud
- Participates in initiatives that improve overall product and documentation quality
- Participates in product/platform testing
- Drives improvements in product quality
- Serves as Situation Manager on highly critical Customer issues
- Consult with Management in directing the resolution of critical Customer situations
- Consult with Customers on the complex use of Oracle products
- Achieves knowledge transfer through the development and delivery of training, knowledge sessions, mentoring, etc.
- Creation/Review of Knowledge Articles
- Contribute significantly towards the “My Oracle Support” Database communities
- Analyzes workload, determines standard processes, and implements changes to improve productivity.

Pay: ₹327,631.08 - ₹1,586,720.41 per year

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Exadata: 6 years (required)
- Oracle: 7 years (preferred)

Work Location: In person

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