IT Helpdesk Executive
7 days ago
**Job Overview**:
**Key Responsibilities**:
- Diagnose and resolve technical issues related to hardware, software, and network.
- Document support requests and maintain accurate records in the ticketing system.
- Collaborate with IT team to escalate complex issues as needed.
**Qualifications**:
- Basic understanding of IT systems, networks, and troubleshooting techniques.
- Strong communication and customer service skills.
- Experience with help desk software is a plus.
- Ability to work independently and in a team environment.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
